Privacy and Security Policy

Privacy and Security Policy – Homezy Egypt

Last Updated: May 27, 2025

At Homezy, we value your privacy and are committed to protecting any personal information you provide when using our store. This policy explains how we collect, use, and safeguard your data in compliance with applicable regulations.


1. Definitions:

  • Store: Refers to the Homezy website (https://homezy-egy.com), also referred to as “we” or “our”.

  • Customer / You: Any individual using our website, services, or products.

  • Account: The user profile created to access our services.

  • Service: All services provided by Homezy, whether paid or free.

  • Products: All items listed for sale on our website.

  • Orders: Any purchase transaction made through our store.

  • Personal Data: Information that can be used to identify you, such as name, phone number, email, address, etc.

  • Third Party: Any external service providers we work with (e.g., shipping or payment partners).

  • Cookies: Small files stored on your device to enhance your browsing experience.


2. Data We Collect:

A. Personal Data:

We collect personal information only when necessary:

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (only when processing purchases)

B. Usage Data:

We collect technical data about your visit, such as:

  • IP address

  • Browser and device type

  • Pages visited and time spent

C. Third-Party Data:

If you sign in using Google or Facebook, you grant us access to basic information from your linked account.


3. Cookies and Tracking:

We use cookies to enhance your experience and analyze site usage. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

  • Essential cookies for website functionality

  • Performance cookies for analytics

  • Preference cookies to remember your settings

  • Web Beacons to track interactions with emails and the website


4. Data Storage:

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


5. Data Transfers:

Your data may be stored or processed outside your country to deliver services efficiently. We take appropriate measures to protect your information during such transfers.


6. How We Use Your Data:

We use your information to:

  • Process orders and deliver products

  • Communicate with you regarding your order or promotions

  • Improve the website and user experience

  • Prevent fraud and unauthorized use

  • Comply with legal obligations


7. Data Sharing:

We may share your data with:

  • Payment and shipping service providers

  • Business partners for tailored offers and services

  • Legal or governmental authorities upon official request

  • In the event of business restructuring or liquidation

Note: We do not sell your personal data to third parties.


8. Data Security:

We implement advanced security measures to protect your information, though no method is 100% secure online.


9. Children's Privacy:

Our services are not intended for children under 13, and we do not knowingly collect their information.


10. External Links:

Our site may include links to other websites. We are not responsible for their privacy practices.


11. Policy Updates:

We may update this policy from time to time. You will be notified of any changes via email or on-site notice.


12. Contact Us:

If you have any questions about this privacy policy, please contact us:

Please review this policy periodically for any updates.